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ABOUT US

content Welcome to our support centre that allows us to provide fast support to our customers and clients. Our service allows the team to answer any questions you have or deal with any issues you are having via our ticket system. It's free to use to all our clients and we try to respond as soon as possible. You can also take a look at our Knowledge Base to see if any of our detailed articles can help you.

Meet The Team

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Goutam Sarker (Infra - POP)
Support Agent
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Syed Faruque Ahmed
Support Admin
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Khandaker Mohd. Moinuddin
Support Agent
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Kamrul Hassan - Pavel (SYSTEM)
Support Agent
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Shovan Sengupta
Support Agent
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Paul Bulbul Gomes (TSD)
Support Agent
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Sujit Barua (CTG)
Support Agent
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Lavlu Barua (CTG)
Support Agent
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Hasibur Rahman Gazi - Emon (AMC)
Support Agent
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Kamrul Hassan (INFRA - FIBER)
Support Admin
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S. M. Muzahidul Hasan - Bappy (TSD - L2)
Support Admin
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Shaharier Islam (SALES)
Support Agent
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Hafizur rahman (INFRA - FIBER)
Support Agent
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Sharat Chandra - (INFRA - RADIO/TRANSMISSION)
Support Admin
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Asif Noman Ruddro (TSD - Gazipur)
Support Agent
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Palash Samadder - (DEPZ)
Support Agent
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Swarup Datta (CTG)
Support Agent
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Usuf Ali (VAS - CAMERA)
Support Agent
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Tanvir Alam
Support Agent
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Riad Mahmud Ansary
Support Agent
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Dhakasupport
Support Agent
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Shalah Uddin (INFRA - RADIO/TRANSMISSION)
Support Agent
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S.M. Morshed Alam (SALES)
Support Agent
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Md. Rofikuzzaman(VAS)
Support Agent
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Hasan uz Zaman Sarkar (Cox's Bazar)
Support Agent
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Kamrul Islam Ujjal (INFRA - RADIO/TRANSMISSION)
Support Agent
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Jobair Bhuiyan (INFRA - RADIO/TRANSMISSION)
Support Agent
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Shakil Mahmud(AMC)
Support Agent
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Shirajum Munira Tabassum(AMC)
Support Agent
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Sanjay Saha(AMC)
Support Agent
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Anamul Hoque(SYSTEM)
Support Agent
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Mithun Malakar(INFRA-RADIO/TRANSMISSION)
Support Agent
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Shamshad Faisal(INFRA-BOGRA)
Support Agent
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Nabi Khan Chowdhury (VAS - HEAD)
Support Agent
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Mohammed Golam Mostofa(CTG)
Support Agent
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Probal Das(CTG)
Support Agent
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Ratul Talukder
Support Admin
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Md. Ahtashamul Haque(INFRA-INSTALLATION)
Support Agent
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Arif Mahmud (INFRA-FIBER)
Support Agent
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Palash Barua(SYSTEM)
Support Agent
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Khaled Ahamed Nur
Support Admin
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Baishakhi Islam (TSD)
Support Admin
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Syed Asif Reza
Support Agent
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M M Monzur Morshed (INFRA - INSTALLATION)
Support Agent
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Shafiqul Islam (INFRA - POP)
Support Agent
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Md. Nazrul(CTG)
Support Agent
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Miton Talukder(INFRA-FIBER)
Support Agent
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Mohammad Mahbubul Haque (INFRA-POP & POWER)
Support Agent
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Kamrul Islam(SALES)
Support Agent
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Hasina Parvin(Billing)
Support Agent
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Khandaker Mohd. Moinuddin
Support Agent
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Md Delwar Hossain(Sales)
Support Agent
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Muhammed Mobasher Hossain(Billing)
Support Agent
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Muhammed Yusuf Miah (Credit Control Dept.)
Support Agent
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Amit Sarkar (INFRA-FIBER)
Support Agent
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CTGSUPPORT
Support Agent
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Abdullah Al Hossain-Robin (SYSTEM)
Support Agent
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Mohammad Musfiqur Rahman Khan
Support Admin
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Rafid Hassan(SALES)
Support Agent
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Mohammad Shaheduzzaman(TSD - L2)
Support Agent
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Md. Hajjaj Hossain
Support Agent
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Md. Mahbubor Rahman
Support Admin
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Sharmin Ahmed-Esha(SYSTEM)
Support Agent
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Md. Fazle Rabbi (AIL)
Support Agent
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Md. Maruf Jahan (AIL)
Support Agent
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Mohammad Jahangir Alam (AEPZ-TSD)
Support Agent
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Marufur Rahaman (SYSTEM)
Support Agent
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Roksana Yesmin (TSD)
Support Admin
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Asif Alam Chowdhury(CTG)
Support Agent
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Tahsan Rahman Khan
Support Agent
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Md.Razaur Rahman [Internet & Infrastructure]
Support Agent
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Md. Rezwanul Karim
Support Agent
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Md. Tajul Islam (Proactive Monitoring)
Support Agent
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Mohammad Soliman Hossan
Support Agent
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Angela Aditi Halder (Proactive Monitoring)
Support Admin
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Maruf Ahmed [sales]
Support Agent
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Md. Jahangir Hossain (TSD-L2)
Support Agent
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Mohammed Tanvir Khadem(WIFI)
Support Agent
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Abrar Rafid Chowdhury
Support Agent
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Abdur Rahim (TSD)
Support Agent
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Md. Shah Alam (TSD-L2)
Support Agent
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Abdur Rahman Siddique
Support Agent
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H. M. Nawshed [TSD-L2]
Support Agent
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Sabuj [TSD-L2]
Support Agent
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Mohammad Gias Uddin Forkani (CTG)
Support Agent
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Sheikh Mohammad Didarul Islam (TSD-L2)
Support Agent
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Kazi Imranul Hoque (TSD)
Support Agent
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Md. Aman Ullah Shah [STORE]
Support Agent
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Md Mozammel Haque [STORE]
Support Agent
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Md. Shobuj Mahmud [STORE]
Support Agent
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Mainul Hassan
Support Agent
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Shariful Haque [PROCUREMENT]
Support Agent
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Nanda Dulal Paul [ACCOUNTS]
Support Agent
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Mohammed Sarwar Hossain [ACCOUNTS]
Support Agent
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Md. Ariful Islam [ACCOUNTS]
Support Agent
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Mohammed Shameem Reza (WIFI)
Support Agent
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Md. Ali Akber (TSD)
Support Agent
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Mehnaj Afrin Reya (TSD)
Support Agent
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Ritu Basak (TSD)
Support Agent
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Guest
Support Agent
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Abdullah Ibne Hasan (Jessore)
Support Agent
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Md. Rakibul Islam
Support Agent
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Mohammad Amzad Hossain
Support Agent
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Arafin Islam
Support Agent
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Md. Kayes Al Hasan
Support Agent
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Mohammad Ashraful Hossain
Support Agent
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Md. Tanvir Ul Haque
Support Agent
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Sree Bipul Chandra Kar
Support Agent
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Salauddin (CTG)
Support Agent
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Md. Arafat Al Nazim
Support Agent
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Md. Mahmudul Hasan
Support Agent
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Md. Abdulla Al Mamun
Support Agent
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Mohammad Rakibul Islam [Manager]
Support Agent
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Md.Saiful Islam [TSD-Proactive Monitoring]
Support Agent
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Faisal Uz Jaman
Support Agent
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Md. Kamrul Hasan Sagor
Support Agent
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Anish Paul
Support Agent
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Naznin Tanzin Tisha
Support Agent
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William Robledo
Support Agent
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James Wong
Support Agent
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Tuyen Dinh
Support Agent
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Jose Conado
Support Agent
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Jonathan Seow
Support Agent
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Zaman Asghar
Support Agent
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Chris Palmer
Support Agent
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Kostas Topaloudis
Support Agent
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Taslima Mostofa Alif
Support Agent
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Shuvasish Dey Niloy
Support Agent
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Md. Anwar Hossain
Support Agent
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Golam rabbani
Support Agent
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Nayeem Ahmed Manas
Support Agent
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Md. Shansawkat
Support Agent
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Al Owaled
Support Agent
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Md. Saiful Islam Rana
Support Agent
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Shadia Afroz Arin
Support Agent
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Abu Saleh Mohammad Jubayer Alam
Support Agent
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Al Fariha Arpa
Support Agent
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Mohammad Abdul Hakim
Support Agent
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Moniruzzaman
Support Agent
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Rajib Hasan Khan
Support Agent
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Sadia Siddique
Support Agent
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Saima Karim
Support Agent
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Critical Customer Manage
Support Agent
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Afia Tasnim Maliha
Support Agent
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Mushfiqur Rahman
Support Agent
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Subir Baidya
Support Agent
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Saiket Barua
Support Agent
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Critical-Observed client Manage
Support Agent
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critical-reday-to-close confirmation manage
Support Agent
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Md. Alomgir Hossain
Support Agent
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Mohammad Shahid Ullah
Support Agent
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K. M. Makid Hasan
Support Agent
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Md. Emrul Hasan
Support Agent
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S. M. Khalid Hossen
Support Agent
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Umama Faruk Chaity
Support Agent
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M. Nawshed Talukder
Support Agent
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Samima Sultana
Support Agent
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Md. Sakib Mahfuz Evan
Support Agent
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Mahbubul Islam
Support Agent
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Md. Firzu Mia
Support Agent
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Nadim Haider
Support Agent
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Monirul Islam
Support Agent
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Navid Fajle Khurshid
Support Agent
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Tabassum Mahjabin
Support Agent
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Sayma Rashid Prima
Support Agent
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Md. Ahtashamul Haque Arafat
Support Agent
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Shamim Ahmed
Support Agent
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Mohammad Naim Khan
Support Agent