Welcome to our support centre that allows us to
provide fast support to our customers and clients. Our service allows the team
to answer any questions you have or deal with any issues you are having via our
ticket system. It's free to use to all our clients and we try to respond as
soon as possible. You can also take a look at our Knowledge Base to see if any
of our detailed articles can help you.
Meet The Team
Goutam Sarker (Infra - POP)
Support Agent
Syed Faruque Ahmed
Support Agent
Kamrul Hassan - Pavel (SYSTEM)
Support Agent
Shovan Sengupta
Support Agent
Hasibur Rahman Gazi - Emon (AMC)
Support Agent
Kamrul Hassan (INFRA - FIBER)
Support Agent
K.M. Hafizur Rahman
Support Agent
Sharat Chandra - (INFRA - RADIO/TRANSMISSION)
Support Admin
Palash Samadder - (DEPZ)
Support Agent
Swarup Datta (CTG)
Support Agent
Mohammad Usf Ali (VAS - Surveillance)
Support Agent
Dhakasupport
Support Agent
S.M. Morshed Alam (SALES)
Support Agent
Md. Rofikuzzaman
Support Agent
Hasan uz Zaman Sarkar (Cox's Bazar)
Support Agent
Kamrul Islam Ujjal (INFRA - FIBER)
Support Agent
Shakil Mahmud(AMC)
Support Agent
Sanjay Saha(AMC)
Support Agent
Mithun Malakar(INFRA-RADIO/TRANSMISSION)
Support Agent
Shamshad Faisal(INFRA-BOGRA)
Support Agent
Arif Mahmud (INFRA-NORTH)
Support Agent
Khaled Ahamed Nur
Support Admin
Baishakhi Islam (TSD)
Support Admin
Md. Nazrul(CTG)
Support Agent
Miton Talukder(INFRA-FIBER)
Support Agent
Mohammad Mahbubul Haque (INFRA-POP & POWER)
Support Agent
Md. Ahosan Habib
Support Agent
Muhammed Mobasher Hossain(Billing)
Support Agent
Muhammed Yusuf Miah (Credit Control Dept.)
Support Agent
Amit Sarkar (INFRA-FIBER) OLD
Support Agent
CTGSUPPORT (Do not assign ticket)
Support Agent
Mohammad Shaheduzzaman(TSD - L2)
Support Agent
Md. Mahbubor Rahman
Support Admin
Md. Fazle Rabbi (AIL)
Support Agent
Md. Maruf Jahan (AIL)
Support Agent
Mohammad Jahangir Alam (AEPZ-TSD)
Support Agent
Asif Alam Chowdhury(CTG)
Support Agent
Md. Rezwanul Karim
Support Agent
Md. Tajul Islam (Proactive Monitoring)
Support Admin
Angela Aditi Halder (Proactive Monitoring)
Support Admin
Maruf Ahmed [sales]
Support Agent
Md. Shah Alam (TSD-L2)
Support Agent
Sheikh Mohammad Didarul Islam (TSD-L2)
Support Agent
Md. Aman Ullah Shah [STORE]
Support Agent
Md. Shobuj Mahmud [STORE]
Support Agent
Mainul Hassan
Support Agent
Shariful Haque [PROCUREMENT]
Support Agent
Nanda Dulal Paul
Support Agent
Mohammed Sarwar Hossain [ACCOUNTS]
Support Agent
Md. Ariful Islam [ACCOUNTS]
Support Agent
Mohammed Shameem Reza (VAS)
Support Agent
Md. Ali Akber (TSD)
Support Agent
Ritu Basak (TSD)
Support Agent
Guest
Support Agent
Md. Rakibul Islam
Support Agent
Salauddin (CTG)
Support Admin
Mohammad Rakibul Islam [Infra]
Support Admin
Faisal Uz Jaman
Support Agent
Md. Kamrul Hasan Sagor
Support Agent
William Robledo
Support Agent
James Wong
Support Agent
Tuyen Dinh
Support Agent
Jose Conado
Support Agent
Jonathan Seow
Support Agent
Zaman Asghar
Support Agent
Chris Palmer
Support Agent
Kostas Topaloudis
Support Agent
Mohammad Abdul Hakim
Support Agent
Moniruzzaman
Support Agent
Critical Customer Manage
Support Agent
Subir Baidya
Support Agent
Saiket Barua (CTG)
Support Agent
Critical-Observed client Manage
Support Agent
critical-reday-to-close confirmation manage
Support Agent
Md. Alomgir Hossain
Support Agent
Mohammad Shahid Ullah
Support Admin
Md. Emrul Hasan
Support Agent
S. M. Khalid Hossen
Support Agent
M. Nawshed Talukder
Support Agent
Md. Firzu Mia
Support Agent
Nadim Haider
Support Agent
Sayma Rashid Prima
Support Agent
Md. Ahtashamul Haque Arafat
Support Agent
Shamim Ahmed
Support Agent
Nikson Chakma
Support Agent
Md. Raquibul Hoque
Support Agent
Md. Iqram Hossain Emon
Support Agent
HOLD-TT
Support Agent
Md. Shofiqur Rahman
Support Agent
Md. Sohanur Rahman (Rangpur, Nilphamari, Dinajpur)
Support Agent
Saiful Islam Bhuiyan
Support Agent
Md. Sojib Ali
Support Agent
Khaled Masud Sujon
Support Agent
Md. Shofikul Islam
Support Agent
Jashim Uddin Chunnu
Support Agent
Khandakar Mushfiqur Rashid
Support Agent
Abul Hossain Riad - (INFRA - RADIO/TRANSMISSION)
Support Agent
Md. Ferdous Rahaman
Support Agent
Md. Biplab Hosen
Support Agent
Md. Jashim Uddin Talukder
Support Agent
Kazi Ahad Islam
Support Agent
Md. Jamal Hossain
Support Agent
Azizur Rahman Tuhin
Support Agent
Morsedul Islam
Support Agent
Md: Sojib
Support Agent
Md: Based
Support Agent
Md: Iqbal
Support Agent
Md: Akash
Support Agent
Md: Polash Ansury
Support Agent
Md: Rubel Hossain
Support Agent
Nazmul Haque Prince
Support Agent
Md. Saher Ali
Support Agent
Md. Mehedi Hasan
Support Agent
Md Abdul Mananf
Support Agent
Md.Rakib Hossain(Radio and Transmission)
Support Agent
Rahul Dutta(Radio & Transmission)
Support Agent
Sadia Afrin
Support Agent
Md. Helal Hossain
Support Agent
Aftab Uddin
Support Agent
Md Abdullah Al Noman
Support Agent
Nazmul Hasan
Support Agent
Kamrul Hasan
Support Agent
Rajib Mondol
Support Agent
MD. Abdul Halim
Support Agent
MD. Shohorab Hossain
Support Agent
Md. Didar Baksh Shakil
Support Agent
Easmin Shultana
Support Agent
Engr. Md. Manzurul Hassan
Support Agent
Md. Nuhurul Islam
Support Agent
Md .Nasir
Support Agent
Abdullah-Al-Mahfuj
Support Agent
John Maxwell Gomes
Support Agent
Md. Rubel
Support Agent
Md Ahetashamul Haque (OMAR)
Support Agent
Alamgir Hossen
Support Agent
Samiya Nasir
Support Agent
Md. Rezwanul Bari
Support Agent
Md. Jasim Uddin [NAVY]
Support Agent
Goutam Biswas
Support Agent
Md. Ruhul Amin
Support Agent
Nishat Tasnim
Support Agent
Masuma Akter Soma
Support Agent
Prianka Rani Das
Support Agent
Mousumi Akthar Mou
Support Agent
Md. Tanvir Khan Rono
Support Agent
Suma Rani Roy
Support Agent
Aymona Siddika Rony
Support Agent
Sirajus Salekin Farhin
Support Agent
rehenum.fardin@aamra.com.bd
Support Agent
Ahsanul Kabir
Support Agent
Israt Chowdhury
Support Agent
H. M. Riduan Kabir
Support Agent
Md. Monowar Hossain
Support Agent
Arian Shaqib
Support Agent
Sudip Ganguly
Support Agent
Rayadul Alam
Support Agent
Md Rajaul Karim
Support Agent
Aditi
Support Admin
Sumon Kumar Paul
Support Agent
Ashraf Mahmud Oytizha
Support Agent
Naimur Rahman
Support Agent
Bushra Sumayia Badhon
Support Agent
MD Alamin
Support Agent
Md Shahnewaj Rasel
Support Agent
Amit Sarkar (INFRA-FIBER)
Support Agent
Farnaz Fawad Hasan
Support Agent
Md. Ariful Islam [TSD]
Support Agent
Mohammad Newas Sharif Chowdhury
Support Agent
Rudro Majumder [CTG]
Support Agent
Md. Tofazzal Hosen Tusar [TSD]
Support Agent
Md. Shahed Al Shahriar (CEPZ)
Support Agent
Hasan Mahmud Saurav
Support Agent
Sharmin Nahar
Support Agent
Md. Abdul Gafur
Support Agent
Md. Nasimur Rahman
Support Agent
Md. Iftekhar Hossain Sabbir
Support Agent
T. M. Mahbubur Rahman
Support Agent
Mohd. Ashraful Alam
Support Agent
Alimun Hasan Moin [Sales]
Support Agent
Md. Fahim Hasan [TSD]
Support Agent
Muhammad Sazzad Hasan Akash
Support Agent
Kayede Azam [TSD]
Support Agent
Sumiaya Ahmed Orpa
Support Agent
Abdullah Al Shahriar (Internet & Infrastructure)
Support Agent
Jalal Uddin Ahmed
Support Agent
Abu Hena Md. Asarul Hoq Chy
Support Agent
Md. Fouad Hasan Talukder
Support Agent
Didarul Islam
Support Agent
Shohel Ahmmed
Support Agent
Hasan Mahmud(Hemal)
Support Agent
Md. Nahid Hossain [TSD]
Support Agent
Shafee Ul Mahmud Chowdhury
Support Agent
Md. Fardaus Sardar
Support Agent
MD SOHRAB UDDIN BHUIYAN
Support Agent
Mustakim Mahmud
Support Agent
Md Riyajul Jannat
Support Agent
Samsul Anwer
Support Agent
Mohammad Zahidul Islam Rumel
Support Agent
Mohammad Faisal
Support Agent
Sayed Mahamud Moon
Support Agent
MD. Sohel Sheik
Support Agent
Md. Warisur Rahman Orin
Support Agent
Shrabonti Shaha Lopa
Support Agent
Humaira Niaz Sristy
Support Agent
Md. Yakub Patwary Nirob
Support Agent
Sanjida Akter
Support Agent
Azharul Islam Sakib
Support Agent
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