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ABOUT US

content Welcome to our support centre that allows us to provide fast support to our customers and clients. Our service allows the team to answer any questions you have or deal with any issues you are having via our ticket system. It's free to use to all our clients and we try to respond as soon as possible. You can also take a look at our Knowledge Base to see if any of our detailed articles can help you.

Meet The Team

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Goutam Sarker (Infra - POP)
Support Agent
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Syed Faruque Ahmed
Support Agent
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Kamrul Hassan - Pavel (SYSTEM)
Support Agent
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Shovan Sengupta
Support Agent
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Sujit Barua (CTG)
Support Agent
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Lavlu Barua (CTG)
Support Agent
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Hasibur Rahman Gazi - Emon (AMC)
Support Agent
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Kamrul Hassan (INFRA - FIBER)
Support Agent
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Hafizur rahman (INFRA - FIBER)
Support Agent
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Sharat Chandra - (INFRA - RADIO/TRANSMISSION)
Support Admin
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Palash Samadder - (DEPZ)
Support Agent
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Swarup Datta (CTG)
Support Agent
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Mohammad Usf Ali (VAS - Surveillance)
Support Agent
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Dhakasupport
Support Agent
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S.M. Morshed Alam (SALES)
Support Agent
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Md. Rofikuzzaman(VAS)
Support Agent
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Hasan uz Zaman Sarkar (Cox's Bazar)
Support Agent
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Kamrul Islam Ujjal (INFRA - FIBER)
Support Agent
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Shakil Mahmud(AMC)
Support Agent
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Sanjay Saha(AMC)
Support Agent
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Mithun Malakar(INFRA-RADIO/TRANSMISSION)
Support Agent
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Shamshad Faisal(INFRA-BOGRA)
Support Agent
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Nabi Khan Chowdhury (VAS - HEAD)
Support Agent
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Arif Mahmud (INFRA-NORTH)
Support Agent
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Palash Barua(SYSTEM)
Support Agent
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Khaled Ahamed Nur
Support Admin
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Baishakhi Islam (TSD)
Support Admin
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Md. Nazrul(CTG)
Support Agent
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Miton Talukder(INFRA-FIBER)
Support Agent
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Mohammad Mahbubul Haque (INFRA-POP & POWER)
Support Agent
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Md. Ahosan Habib
Support Agent
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Muhammed Mobasher Hossain(Billing)
Support Agent
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Muhammed Yusuf Miah (Credit Control Dept.)
Support Agent
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Amit Sarkar (INFRA-FIBER) OLD
Support Agent
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CTGSUPPORT (Do not assign ticket)
Support Agent
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Mohammad Musfiqur Rahman Khan
Support Admin
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Mohammad Shaheduzzaman(TSD - L2)
Support Agent
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Md. Mahbubor Rahman
Support Admin
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Md. Fazle Rabbi (AIL)
Support Agent
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Md. Maruf Jahan (AIL)
Support Agent
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Mohammad Jahangir Alam (AEPZ-TSD)
Support Agent
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Asif Alam Chowdhury(CTG)
Support Agent
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Md. Rezwanul Karim
Support Agent
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Md. Tajul Islam (Proactive Monitoring)
Support Admin
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Angela Aditi Halder (Proactive Monitoring)
Support Admin
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Maruf Ahmed [sales]
Support Agent
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Md. Shah Alam (TSD-L2)
Support Agent
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Sheikh Mohammad Didarul Islam (TSD-L2)
Support Agent
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Md. Aman Ullah Shah [STORE]
Support Agent
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Md. Shobuj Mahmud [STORE]
Support Agent
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Mainul Hassan
Support Agent
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Shariful Haque [PROCUREMENT]
Support Agent
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Nanda Dulal Paul [ACCOUNTS]
Support Agent
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Mohammed Sarwar Hossain [ACCOUNTS]
Support Agent
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Md. Ariful Islam [ACCOUNTS]
Support Agent
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Mohammed Shameem Reza (WIFI)
Support Agent
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Md. Ali Akber (TSD)
Support Agent
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Ritu Basak (TSD)
Support Agent
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Guest
Support Agent
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Md. Rakibul Islam
Support Agent
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Salauddin (CTG)
Support Admin
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Mohammad Rakibul Islam [Infra]
Support Admin
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Faisal Uz Jaman
Support Agent
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Md. Kamrul Hasan Sagor
Support Agent
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William Robledo
Support Agent
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James Wong
Support Agent
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Tuyen Dinh
Support Agent
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Jose Conado
Support Agent
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Jonathan Seow
Support Agent
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Zaman Asghar
Support Agent
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Chris Palmer
Support Agent
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Kostas Topaloudis
Support Agent
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Mohammad Abdul Hakim
Support Agent
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Moniruzzaman
Support Agent
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Critical Customer Manage
Support Agent
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Subir Baidya
Support Agent
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Saiket Barua (CTG)
Support Agent
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Critical-Observed client Manage
Support Agent
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critical-reday-to-close confirmation manage
Support Agent
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Md. Alomgir Hossain
Support Agent
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Mohammad Shahid Ullah
Support Admin
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Md. Emrul Hasan
Support Agent
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S. M. Khalid Hossen
Support Agent
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M. Nawshed Talukder
Support Agent
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Md. Firzu Mia
Support Agent
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Nadim Haider
Support Agent
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Sayma Rashid Prima
Support Agent
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Md. Ahtashamul Haque Arafat
Support Agent
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Shamim Ahmed
Support Agent
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Nikson Chakma
Support Agent
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Md. Raquibul Hoque
Support Agent
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Md. Iqram Hossain Emon
Support Agent
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HOLD-TT
Support Agent
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Md. Shofiqur Rahman
Support Agent
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Md. Sohanur Rahman (Rangpur, Nilphamari, Dinajpur)
Support Agent
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Md. Khalid Howlader (Khulna)
Support Agent
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Saiful Islam Bhuiyan
Support Agent
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Md. Sojib Ali
Support Agent
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Khaled Masud Sujon
Support Agent
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Md. Shofikul Islam
Support Agent
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Jashim Uddin Chunnu
Support Agent
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Khandakar Mushfiqur Rashid
Support Agent
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Md. Ferdous Rahaman
Support Agent
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Musleh Uddin
Support Agent
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Md. Biplab Hosen
Support Agent
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Md. Jashim Uddin Talukder
Support Agent
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Kazi Ahad Islam
Support Agent
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Robin Ahmed
Support Agent
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Md. Jamal Hossain
Support Agent
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Azizur Rahman Tuhin
Support Agent
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Morsedul Islam
Support Agent
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Md: Sojib
Support Agent
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Md: Based
Support Agent
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Md: Iqbal
Support Agent
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Md: Akash
Support Agent
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Md: Polash Ansury
Support Agent
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Md: Rubel Hossain
Support Agent
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Nazmul Haque Prince
Support Agent
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Md. Saher Ali
Support Agent
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Md. Mehedi Hasan
Support Agent
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Md Abdul Mananf
Support Agent
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Md.Rakib Hossain(Radio and Transmission)
Support Agent
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Rahul Dutta(Radio & Transmission)
Support Agent
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Sadia Afrin
Support Agent
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Md. Helal Hossain
Support Agent
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Aftab Uddin
Support Agent
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Md Abdullah Al Noman
Support Agent
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Nazmul Hasan
Support Agent
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Kamrul Hasan
Support Agent
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Rajib Mondol
Support Agent
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MD. Abdul Halim
Support Agent
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MD. Shohorab Hossain
Support Agent
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Md. Didar Baksh Shakil
Support Agent
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Easmin Shultana
Support Agent
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Engr. Md. Manzurul Hassan
Support Agent
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Md. Nuhurul Islam
Support Agent
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Md .Nasir
Support Agent
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Abdullah-Al-Mahfuj
Support Agent
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John Maxwell Gomes
Support Agent
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Md. Altaf Ali Shiblu
Support Agent
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Md. Rubel
Support Agent
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Md Ahetashamul Haque (OMAR)
Support Agent
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Alamgir Hossen
Support Agent
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Samiya Nasir
Support Agent
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Md. Rezwanul Bari
Support Agent
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Md. Jasim Uddin [NAVY]
Support Agent
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Goutam Biswas
Support Agent
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Md. Ruhul Amin
Support Agent
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Nishat Tasnim
Support Agent
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Masuma Akter Soma
Support Agent
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Prianka Rani Das
Support Agent
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Mousumi Akthar Mou
Support Agent
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Md. Nurujjaman Faruki
Support Agent
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Abdullah Al Mahbub
Support Agent
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Md. Tanvir Khan Rono
Support Agent
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Rajat Roy (CEPZ, KEPZ, CTG-Airport)
Support Agent
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Hasan Bin Ekram
Support Agent
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Suma Rani Roy
Support Agent
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Aymona Siddika Rony
Support Agent
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Tahmina Aysa
Support Agent
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Sirajus Salekin Farhin
Support Agent
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rehenum.fardin@aamra.com.bd
Support Agent
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Ahsanul Kabir
Support Agent
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Israt Chowdhury
Support Agent
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H. M. Riduan Kabir
Support Agent
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Md. Monowar Hossain
Support Agent
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Arian Shaqib
Support Agent
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Sudip Ganguly
Support Agent
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Rayadul Alam
Support Agent
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Md Rajaul Karim
Support Agent
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Aditi
Support Admin
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Sumon Kumar Paul
Support Agent
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Ashraf Mahmud Oytizha
Support Agent
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Naimur Rahman
Support Agent
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Bushra Sumayia Badhon
Support Agent
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MD Alamin
Support Agent
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Md Shahnewaj Rasel
Support Agent
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Amit Sarkar (INFRA-FIBER)
Support Agent
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Farnaz Fawad Hasan
Support Agent
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Md. Ariful Islam [TSD]
Support Agent
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Mohammad Newas Sharif Chowdhury
Support Agent
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Rudro Majumder [CTG]
Support Agent
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Tusher [Intern]
Support Agent
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Md. Shahed Al Shahriar
Support Agent
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Hasan Mahmud Saurav
Support Agent
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Sharmin Nahar
Support Agent
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Md. Abdul Gafur
Support Agent
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Md. Nasimur Rahman
Support Agent
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Md. Iftekhar Hossain Sabbir
Support Agent
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T. M. Mahbubur Rahman
Support Agent
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Mohd. Ashraful Alam
Support Agent
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Alimun Hasan Moin [Sales]
Support Agent