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Welcome to our support centre that allows us to provide fast support to our customers and clients. Our service allows the team to answer any questions you have or deal with any issues you are having via our ticket system. It's free to use to all our clients and we try to respond as soon as possible. You can also take a look at our Knowledge Base to see if any of our detailed articles can help you.

Meet The Team

Goutam Sarker (Infra - POP)
Support Agent

Syed Faruque Ahmed
Support Agent

Kamrul Hassan - Pavel (SYSTEM)
Support Agent

Shovan Sengupta
Support Agent

Sujit Barua (CTG)
Support Agent

Lavlu Barua (CTG)
Support Agent

Hasibur Rahman Gazi - Emon (AMC)
Support Agent

Kamrul Hassan (INFRA - FIBER)
Support Agent

K.M. Hafizur Rahman
Support Agent

Sharat Chandra - (INFRA - RADIO/TRANSMISSION)
Support Admin

Palash Samadder - (DEPZ)
Support Agent

Swarup Datta (CTG)
Support Agent

Mohammad Usf Ali (VAS - Surveillance)
Support Agent

Dhakasupport
Support Agent

S.M. Morshed Alam (SALES)
Support Agent

Md. Rofikuzzaman
Support Agent

Hasan uz Zaman Sarkar (Cox's Bazar)
Support Agent

Kamrul Islam Ujjal (INFRA - FIBER)
Support Agent

Shakil Mahmud(AMC)
Support Agent

Sanjay Saha(AMC)
Support Agent

Mithun Malakar(INFRA-RADIO/TRANSMISSION)
Support Agent

Shamshad Faisal(INFRA-BOGRA)
Support Agent

Nabi Khan Chowdhury (VAS - HEAD)
Support Agent

Arif Mahmud (INFRA-NORTH)
Support Agent

Palash Barua(SYSTEM)
Support Agent

Khaled Ahamed Nur
Support Admin

Baishakhi Islam (TSD)
Support Admin

Md. Nazrul(CTG)
Support Agent

Miton Talukder(INFRA-FIBER)
Support Agent

Mohammad Mahbubul Haque (INFRA-POP & POWER)
Support Agent

Md. Ahosan Habib
Support Agent

Muhammed Mobasher Hossain(Billing)
Support Agent

Muhammed Yusuf Miah (Credit Control Dept.)
Support Agent

Amit Sarkar (INFRA-FIBER) OLD
Support Agent

CTGSUPPORT (Do not assign ticket)
Support Agent

Mohammad Musfiqur Rahman Khan
Support Admin

Mohammad Shaheduzzaman(TSD - L2)
Support Agent

Md. Mahbubor Rahman
Support Admin

Md. Fazle Rabbi (AIL)
Support Agent

Md. Maruf Jahan (AIL)
Support Agent

Mohammad Jahangir Alam (AEPZ-TSD)
Support Agent

Asif Alam Chowdhury(CTG)
Support Agent

Md. Rezwanul Karim
Support Agent

Md. Tajul Islam (Proactive Monitoring)
Support Admin

Angela Aditi Halder (Proactive Monitoring)
Support Admin

Maruf Ahmed [sales]
Support Agent

Md. Shah Alam (TSD-L2)
Support Agent

Sheikh Mohammad Didarul Islam (TSD-L2)
Support Agent

Md. Aman Ullah Shah [STORE]
Support Agent

Md. Shobuj Mahmud [STORE]
Support Agent

Mainul Hassan
Support Agent

Shariful Haque [PROCUREMENT]
Support Agent

Nanda Dulal Paul
Support Agent

Mohammed Sarwar Hossain [ACCOUNTS]
Support Agent

Md. Ariful Islam [ACCOUNTS]
Support Agent

Mohammed Shameem Reza (WIFI)
Support Agent

Md. Ali Akber (TSD)
Support Agent

Ritu Basak (TSD)
Support Agent

Guest
Support Agent

Md. Rakibul Islam
Support Agent

Salauddin (CTG)
Support Admin

Mohammad Rakibul Islam [Infra]
Support Admin

Faisal Uz Jaman
Support Agent

Md. Kamrul Hasan Sagor
Support Agent

William Robledo
Support Agent

James Wong
Support Agent

Tuyen Dinh
Support Agent

Jose Conado
Support Agent

Jonathan Seow
Support Agent

Zaman Asghar
Support Agent

Chris Palmer
Support Agent

Kostas Topaloudis
Support Agent

Mohammad Abdul Hakim
Support Agent

Moniruzzaman
Support Agent

Critical Customer Manage
Support Agent

Subir Baidya
Support Agent

Saiket Barua (CTG)
Support Agent

Critical-Observed client Manage
Support Agent

critical-reday-to-close confirmation manage
Support Agent

Md. Alomgir Hossain
Support Agent

Mohammad Shahid Ullah
Support Admin

Md. Emrul Hasan
Support Agent

S. M. Khalid Hossen
Support Agent

M. Nawshed Talukder
Support Agent

Md. Firzu Mia
Support Agent

Nadim Haider
Support Agent

Sayma Rashid Prima
Support Agent

Md. Ahtashamul Haque Arafat
Support Agent

Shamim Ahmed
Support Agent

Nikson Chakma
Support Agent

Md. Raquibul Hoque
Support Agent

Md. Iqram Hossain Emon
Support Agent

HOLD-TT
Support Agent

Md. Shofiqur Rahman
Support Agent

Md. Sohanur Rahman (Rangpur, Nilphamari, Dinajpur)
Support Agent

Md. Khalid Howlader (Khulna)
Support Agent

Saiful Islam Bhuiyan
Support Agent

Md. Sojib Ali
Support Agent

Khaled Masud Sujon
Support Agent

Md. Shofikul Islam
Support Agent

Jashim Uddin Chunnu
Support Agent

Khandakar Mushfiqur Rashid
Support Agent

Abul Hossain Riad - (INFRA - RADIO/TRANSMISSION)
Support Agent

Md. Ferdous Rahaman
Support Agent

Md. Biplab Hosen
Support Agent

Md. Jashim Uddin Talukder
Support Agent

Kazi Ahad Islam
Support Agent

Robin Ahmed
Support Agent

Md. Jamal Hossain
Support Agent

Azizur Rahman Tuhin
Support Agent

Morsedul Islam
Support Agent

Md: Sojib
Support Agent

Md: Based
Support Agent

Md: Iqbal
Support Agent

Md: Akash
Support Agent

Md: Polash Ansury
Support Agent

Md: Rubel Hossain
Support Agent

Nazmul Haque Prince
Support Agent

Md. Saher Ali
Support Agent

Md. Mehedi Hasan
Support Agent

Md Abdul Mananf
Support Agent

Md.Rakib Hossain(Radio and Transmission)
Support Agent

Rahul Dutta(Radio & Transmission)
Support Agent

Sadia Afrin
Support Agent

Md. Helal Hossain
Support Agent

Aftab Uddin
Support Agent

Md Abdullah Al Noman
Support Agent

Nazmul Hasan
Support Agent

Kamrul Hasan
Support Agent

Rajib Mondol
Support Agent

MD. Abdul Halim
Support Agent

MD. Shohorab Hossain
Support Agent

Md. Didar Baksh Shakil
Support Agent

Easmin Shultana
Support Agent

Engr. Md. Manzurul Hassan
Support Agent

Md. Nuhurul Islam
Support Agent

Md .Nasir
Support Agent

Abdullah-Al-Mahfuj
Support Agent

John Maxwell Gomes
Support Agent

Md. Rubel
Support Agent

Md Ahetashamul Haque (OMAR)
Support Agent

Alamgir Hossen
Support Agent

Samiya Nasir
Support Agent

Md. Rezwanul Bari
Support Agent

Md. Jasim Uddin [NAVY]
Support Agent

Goutam Biswas
Support Agent

Md. Ruhul Amin
Support Agent

Nishat Tasnim
Support Agent

Masuma Akter Soma
Support Agent

Prianka Rani Das
Support Agent

Mousumi Akthar Mou
Support Agent

Md. Nurujjaman Faruki
Support Agent

Abdullah Al Mahbub
Support Agent

Md. Tanvir Khan Rono
Support Agent

Rajat Roy (CEPZ, KEPZ, CTG-Airport)
Support Agent

Hasan Bin Ekram
Support Agent

Suma Rani Roy
Support Agent

Aymona Siddika Rony
Support Agent

Tahmina Aysa
Support Agent

Sirajus Salekin Farhin
Support Agent

rehenum.fardin@aamra.com.bd
Support Agent

Ahsanul Kabir
Support Agent

Israt Chowdhury
Support Agent

H. M. Riduan Kabir
Support Agent

Md. Monowar Hossain
Support Agent

Arian Shaqib
Support Agent

Sudip Ganguly
Support Agent

Rayadul Alam
Support Agent

Md Rajaul Karim
Support Agent

Aditi
Support Admin

Sumon Kumar Paul
Support Agent

Ashraf Mahmud Oytizha
Support Agent

Naimur Rahman
Support Agent

Bushra Sumayia Badhon
Support Agent

MD Alamin
Support Agent

Md Shahnewaj Rasel
Support Agent

Amit Sarkar (INFRA-FIBER)
Support Agent

Farnaz Fawad Hasan
Support Agent

Md. Ariful Islam [TSD]
Support Agent

Mohammad Newas Sharif Chowdhury
Support Agent

Rudro Majumder [CTG]
Support Agent

Md. Tofazzal Hosen Tusar [TSD]
Support Agent

Md. Shahed Al Shahriar
Support Agent

Hasan Mahmud Saurav
Support Agent

Sharmin Nahar
Support Agent

Md. Abdul Gafur
Support Agent

Md. Nasimur Rahman
Support Agent

Md. Iftekhar Hossain Sabbir
Support Agent

T. M. Mahbubur Rahman
Support Agent

Mohd. Ashraful Alam
Support Agent

Alimun Hasan Moin [Sales]
Support Agent

Md. Fahim Hasan [TSD]
Support Agent

Muhammad Sazzad Hasan Akash
Support Agent

Kayede Azam [TSD]
Support Agent

Sumiaya Ahmed Orpa
Support Agent

Abdullah Al Shahria (Internet & Infrastructure)
Support Agent

Jalal Uddin Ahmed
Support Agent

Abu Hena Md. Asarul Hoq Chy
Support Agent

Md. Fouad Hasan Talukder
Support Agent